Principle 2

Connected Leadership

Whanaungatanga / Whakawhanaungatanga

Good boards understand the importance of relationships and connections.

Why Whanaungatanga / Whakawhanaungatanga and Connected Leadership matters

Good boards identify and acknowledge the mana of all. They seek to build positive, strong relationships among board members and with the communities they serve. They come together to focus on common purposes and value the contribution of each board member. 

What Whanaungatanga / Whakawhanaungatanga looks like in practice
p connect

Connect

Work towards meaningful connections with the communities they serve.

p relationships

Relationships

Seek to have meaningful relationships with mana whenua and local iwi and hapū.

p understanding

Understanding

Look for ways to understand each other and the contribution each board member makes.

p diverse

Diverse

See fellow board members as diverse individuals with board work based on genuine engagement.

p respect

Respect

Trust and respect each other, even though they may not agree with each other.

p expectation

Expectation

Establish clear expectations of each other.

p collaborate

Collaborate

Use these strong relationships to deliver on the purpose of the organisation: to make good collective decisions, to challenge each other respectfully when needed, and to work together with mana and integrity.

Actions boards can take

Warmly welcome new members through pōwhiri, mihi whakatau, or other appropriate greetings, to grow connections quickly. 

Ensure Te Tiriti o Waitangi partnerships are built on meaningful partnerships with local iwi and hapū, without expectations of active participation. Engage with Te Tiriti training to support boards’ responsiveness to te ao Māori. 

Have reasonable expectations of Māori board members. Their roles in governance are the same as those of an y other members of the board, don’t expect your Māori board member/s to advise and solve all te ao Māori world view and operational matters. 

Support new members to get up to speed through a planned induction process. This can include sharing information, arranging meetings with relevant people, and appointing mentors or board buddies for new members. 

Include dedicated time and practices in board meetings focused on growing relationships, such as starting and closing each meeting with a karakia and discussing the relevance of the karakia to the meeting. 

Create space outside formal meetings to get to know each other. Sharing kai/ food is a good connector. Find ways to stay meaningfully connected between formal meetings. 

Show your board members that their contributions are appreciated and valued. Where appropriate consider Chair honorarium or paid board roles. 

Good boards share workloads across all board members. Divide board responsibilities (by establishing committees) to draw on and recognise the skills and passions of board members. 

Develop a Code of Conduct that outlines board members’ expectations of each other. Codes can cover board behaviours such as: board members committing to active listening and seeking to understand each other’s different communication styles; showing respect; and treating each other like whānau. A code of conduc t policy should be a living document and guide all board work. 

Explore the six principles of our Good Governance Code

Principle 1
Impactful, Purposeful Leadership
Rangatiratanga
About this principle
Principle 1
Impactful, Purposeful Leadership
Rangatiratanga
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Good boards are leaders.

They are clear about the purposes of their organisations, and their leadership is focused on ensuring the organisations deliver maximum impact. Good boards provide strong foundations for their organisations and the communities they serve.

Why Rangatiratanga and Impactful, Purposeful Leadership matters

Good boards collectively come together (like a woven mat) to focus on serving their kaupapa. They focus on making the most impact for their communities with the resources they have. They seek members with the right skills and relevant experience.

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Principle 2
Connected Leadership
Whanaungatanga / Whakawhanaungatanga
About this principle
Principle 2
Connected Leadership
Whanaungatanga / Whakawhanaungatanga
View full article

Good boards understand the importance of relationships and connections.

Board members unite to fulfil the purposes of their organisations, building strong relationships with each other and those they serve.

Why Whanaungatanga / Whakawhanaungatanga and Connected Leadership matters

Good boards identify and acknowledge the mana of all. They seek to build positive, strong relationships among board members and with the communities they serve. They come together to focus on common purposes and value the contribution of each board member.

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Principle 3
Diverse and Inclusive Leadership
Tuakiritanga
About this principle
Principle 3
Diverse and Inclusive Leadership
Tuakiritanga
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Great boards are diverse as the communities they serve.

They draw on the experiences of all board members and seek to enhance the integrity and leadership of all individuals who are members of the boards. They understand the importance of people and identity.

Why Tuakiritanga and Diverse and Inclusive Leadership matters

Good boards know that communities are made up of people with different aspirations and needs. To serve their communities well and make good decisions, boards need insight into their communities. They should aim to be connected and trusted by those they serve.

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Principle 4
Integrity and Accountability
Manaakitanga
About this principle
Principle 4
Integrity and Accountability
Manaakitanga
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Good boards understand their accountability to each other, to those who support and fund their kaupapa, and  to those they serve.

They seek and gain trust by always working with care, integrity, reciprocity, and respect.

Why Manaakitanga and Integrity and Accountability matters

Good boards understand their responsibility to uphold the highest standards of governance. Their positive reputation attracts committed board members. They care deeply for their members, the Kaupapa of the organisation, and as a result, energy and impact are sustained over time.

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Principle 5
Transparent and Open Leadership
Kaitiakitanga
About this principle
Principle 5
Transparent and Open Leadership
Kaitiakitanga
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Good boards are trusted by the communities they serve, their staff and volunteers, and their funders.

They seek to ensure their kaupapa is sustainable over time. They are open and accountable for their impact and use of resources. They seek genuine feedback and are willing to adapt and learn to best serve their communities.

Why Kaitiakitanga and Transparent and Open Leadership matters

Good boards build strong foundations for future growth. They know they are looking after a kaupapa on behalf of their communities and seek to maintain the kaupapa through transparency and engagement. They ensure their values and purposes align with their strategies and service delivery.

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Principle 6
Effective Governance Processes
Pono
About this principle
Principle 6
Effective Governance Processes
Pono
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Great boards do things right.

They have good internal governance processes and policies in place so that they operate legally, ethically, and effectively. Having streamlined processes means boards can focus on strategy and impact.

Why Pono and Effective Governance Processes matters

Having the right processes in place matters. It means the board is well-run and board members’ time is used efficiently and effectively. Good processes will also help build the trust and confidence of staff and funders. Good board processes assist the board to operate their organisation legally and ethically.

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